1. What gas types do your water heaters support?
We support LPG or natural gas. Flue-exhausted / Forced-exhausted / Balanced-exhausted / Camping portable gas water heaters
2. Do you offer OEM/ODM customization?
Yes. We customize logos, packaging, panel design, product specifications, and custom packaging. Samples can be provided before mass production, but there is a sample fee and shipping cost.
3. How do you control quality?
Every unit undergoes gas tightness, ignition, electrical safety, and final quality inspections before shipment.
4. What are your MOQ and lead time?
MOQ depends on the model and customization requirements. The normal lead time is 30 days. Contact us for a detailed quotation.
5. Do you provide spare parts and support?
Yes. We provide spare parts, product manuals, installation guidance, and 1 year warranty support for international buyers.